Your rights

Right of Withdrawal

EU law gives you 14 days to cancel your purchase without giving a reason. Submit your request below and we will confirm receipt by email within 24 hours.

Hygiene exemption: Change-of-mind returns are not available for condoms or other sealed hygiene products once their hygiene seal has been broken after delivery. This does not affect your rights if a product is defective, damaged, unsafe or not as described.
Order not yet shipped? You can cancel it directly from your order confirmation email or account page - no form needed.

By submitting, you confirm you wish to exercise your right of withdrawal under EU Consumer Rights Directive 2011/83/EU. We will respond within 14 days.